The product update platform built to simplify B2B2C complexity

Coordinate internal teams, equip your partners, and engage your customers - all from one place.

The Challenge of Communicating Change at Scale

In a B2B2C model, a single product change can ripple across a complex network:

  • Internal teams need time to prepare
  • Channel partners need to train and enable their teams
  • End customers expect seamless experiences and clear communication

Without structure, updates fall through the cracks — creating confusion, support tickets, and missed revenue opportunities.

Resolve stubborn GTM alignment challenges

We help simplify the complexity of communicating product change to different audiences with different enablement requirements.

Misaligned Teams

We help align product, marketing, and support teams on the same page with centralized, segmented updates.

Partner Enablement

Deliver tailored updates to each partner group to keep them informed, enabled, and ready.

End-User Awareness

Make sure every product change reaches your end users in the right channel with context.

Message Fragmentation

Unify product communications across email, in-app, and Slack — from one single source of truth.

Feature Release Chaos

LaunchNotes ensures every internal and external stakeholder is informed before, during, and after a release.

Feedback Silos

Capture and route feedback from across the value chain back into your roadmap — in one place.

The product updates platform for communicating product change

Unite your product communication strategy with your product development lifecycle.

Pixel for pixel product updates customization

  • Align to your brand identity and standards
  • Ensure every product update is consistent
  • Integrate seamlessly with your website

Centralize, filter, and analyze all your feedback in one place

  • Collect feedback at every stage of product development
  • Turn any piece of feedback into a two-way dialogue
  • Validate your feedback through multiple dimensions

Prioritize work and communicate with your customers along the way

  • Elevate feedback into idea groups
  • Promote ideas to the roadmap
  • Inform customers and stakeholders as product plans evolve and roadmap items progress

Beautiful, branded roadmaps for business at any scale

  • Present your exact brand experience - pixel-for-pixel - in all your product updates
  • Keep your customers in the loop with what you're building - now, next, and later
  • Equip teams with the information they need for their specific role

Announce product releases once to all your distribution channels

  • Publish a product update once and distribute to multiple channels
  • Reach your audience where they work every day
  • Select categories of interest for targeted comms to your team and customers

Leading technology companies rely on LaunchNotes

Helped close $100,000 ARR deal

"LaunchNotes has revolutionized our communication strategy, aligning our internal teams and enhancing customer engagement to unprecedented levels."

Chad Waldrop

VP of Enterprise Sales, CVENT

Read quote
Brian Elmi from Drata
Read quote
Spyri from Stytch
Read quote
Max Andaker from CoScreen
Read quote

300% increase in engagement

"Keeping our customers informed and engaged with product updates used to be a challenge—until we found LaunchNotes."

Mike Everts

Product Marketing, OfficeRnD

Mike Everts

Product Marketing

"Keeping our customers informed and engaged with product updates used to be a challenge—until we found LaunchNotes."

Increased in engagement

300%

Mike Everts

Product Marketing

"Keeping our customers informed and engaged with product updates used to be a challenge—until we found LaunchNotes."

Increased in engagement

300%

Chad Waldrop

VP of Enterprise Sales

Chad from CVENT

“One of our company goals for the year is to tell value-driven stories that make our products easy to understand for prospects, customers, and salespeople. And that’s exactly what we’re using LaunchNotes to do.”

Helped closed a deal (ARR)

$100,000

Bri Milker

Product Marketing Manager

“One of our company goals for the year is to tell value-driven stories that make our products easy to understand for prospects, customers, and salespeople. And that’s exactly what we’re using LaunchNotes to do.”

Increase in CSAT year-over-year

13%

Brian Elmi

VP of Product

Brian Elmi from Drata

"LaunchNotes has allowed us to dramatically improve our cadence of updates and regularly delight customers with targeted, meaningful communication."

Accelerated product update cadence by

4x

Spryri Karasavva

Product Growth

Spyri from Stytch

"Before LaunchNotes, we struggled to ensure their product updates reached the right audiences and drove meaningful engagement. Using LaunchNotes, Stytch saw a 91% open rate on its first product launch. And the platform keeps delivering, week after week."

Accelerated product update cadence by

91%

Max Andaker

Co-Founder & CEO

Max Andaker from CoScreen

"LaunchNotes has streamlined our release comms process. The value of this time savings is incalculable."

Improved feature release process

30%

Mike Everts

Product Marketing

"Keeping our customers informed and engaged with product updates used to be a challenge—until we found LaunchNotes."

Increased in engagement

300%