Trusted on:

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4.98/5

Enterprise-Grade Security for Your Product Roadmap

We employ best-in-class security tools and practices to ensure your data is protected at all levels.

AICPA and SOC badge

SOC 2 Type II certified

We’ve achieved this rigorous certification, assuring you of our unwavering commitment to the highest standards of security, availability, and data protection.

Company security

Ensuring organizational integrity with rigorous secruity protocols

Authentication

We maintain strict role-based access control across all our internal and external systems.

External audits

Annual independent audit of policies and procedures, including: Information Security, Third-Party Risk Management, Business Continuity, Incident Response, and End-User Data and Privacy Policy.

Risk assessments

We conduct frequent risk assessments to gain an accurate and thorough understanding of the potential risks to security, availability, and privacy in our products and services.

Vulnerability scans

We leverage trusted third parties to complete network and application vulnerability scans on a regular basis.

Penetration tests

Constant internal vulnerability scans continuously to identify, prioritize, and remediate potential system vulnerabilities.

Infrastructure security

Safeguarding data with rigorous privacy and encryption standards

Privacy

Compliant with all applicable national, regional, and data privacy laws.

Audit logs

We collects audit trails, covering every write operation in the platform.

Data encryption

We encrypt all data, both at rest AESAES-256-GCM) and in transit TLS1.2TLS1.2.

Product security

Authenticate in the way the best suits your company’s needs and priorities

SSO

The industry standard for securely enabling users to access multiple apps with a single set of credentials.

SAML

Adhere to the industry-standard SAML 2.0 protocol to help you authenticate your users using an external identity provider.

JWT

A digital handshake that allows authenticated users in one application to access a second application.

Magic links

Enjoy the convenience of one-click access while maintaining security by eliminating the need for passwords and reducing the risk of credential-based attacks.

RBAC

Built-in roles and permissions for your team members to ensure that access to information is on a need-to-know basis only.

FAQs

How does LaunchNotes ensure enterprise-grade security for our product data?
Security is the cornerstone of the LaunchNotes platform, specifically designed to meet the rigorous demands of enterprise organizations. We maintain a SOC 2 Type II compliance status, ensuring that our internal controls and data protection protocols are audited and verified. All data is encrypted at rest using AES-256 and in transit via TLS 1.2+. For teams utilizing our in-app messaging tools or embedded changelog tool, we offer secure JWT authentication to ensure only authorized users access sensitive roadmap information. By prioritizing high-level security, LaunchNotes allows your product management organization to communicate updates with total peace of mind regarding data integrity and privacy.
Does LaunchNotes support Single Sign-On (SSO) for internal product communication?
Yes, LaunchNotes fully supports Single Sign-On (SSO) through SAML 2.0, Okta, and Google Workspace to streamline internal product communication. This enterprise feature allows your product management team to access the dashboard securely without managing multiple passwords. By integrating with your existing identity provider, LaunchNotes ensures that only authorized employees can publish a new product announcement or edit the visual product roadmap. This centralized access control is essential for maintaining a secure release management process while scaling your organization. Our security-first approach ensures that your internal strategy remains confidential while empowering your team to collaborate effectively on every feature launch.
How can I control permissions for who writes release notes within LaunchNotes?
Within the LaunchNotes platform, you can utilize Role-Based Access Control (RBAC) to define exactly who writes release notes and who has publishing authority. This granular permissioning system ensures that your product launch internal communication remains professional and accurate. For example, you might allow PMs to draft content using a software release notes template while requiring a Product Marketing Manager to approve the final product update announcement. By managing user roles effectively, LaunchNotes helps maintain product team alignment and ensures that every piece of communication adheres to your brand’s voice and security standards, preventing unauthorized or accidental public disclosures.
Does LaunchNotes provide audit logs for the release management lifecycle?
Absolutely. To support compliance and accountability, LaunchNotes provides comprehensive audit logs that track every action taken within the release management lifecycle. This is a critical feature for large product management teams that need to monitor changes to the public roadmap or edits to a new feature announcement. You can see exactly when a release notes tool was used to update a changelog and by whom. These logs are vital for maintaining SOC 2 standards and ensuring that your internal product communication is documented. LaunchNotes makes it easy for administrators to review activity and ensure the integrity of the entire communication process.
How does the platform protect customer data used for product update email notifications?
Plans are per workspace, not per account. You can upgrade one workspace,LaunchNotes treats the contact information used for product update email notifications with the highest level of sensitivity. We are fully compliant with GDPR and CCPA regulations, ensuring that user data for product update emails is handled legally and ethically. Our infrastructure is hosted on highly secure AWS data centers with multiple layers of physical and digital protection. When you use our release notes app to reach your audience, you can be confident that subscriber lists are never shared or misused. LaunchNotes provides the security infrastructure needed to drive adoption safely, allowing you to focus on building great software. and still have any number of free workspaces.
What security measures are in place for the in-app changelog widget?
The LaunchNotes in-app changelog widget is designed with security as a priority, ensuring that in app messaging software doesn't become a vulnerability. We use Secure Token Authentication (JWT) to verify the identity of users before displaying sensitive product update announcement content. This prevents unauthorized scraping of your public product roadmap or private technical updates. Furthermore, the widget is delivered via a global CDN with built-in DDoS protection. By choosing LaunchNotes over a generic beamer alternative, you ensure that your new feature announcement ui is as secure as the rest of your application’s core infrastructure.
How does LaunchNotes handle vulnerability management and penetration testing?
LaunchNotes maintains a proactive security posture by conducting regular vulnerability scans and annual third-party penetration testing. This ensures that our release notes software remains resilient against emerging threats. We follow a strict release management process that includes security reviews for all new code deployments. By identifying and patching vulnerabilities quickly, we provide a stable environment for your product team alignment activities. Enterprise customers can request our security documentation to verify our commitment to maintaining a safe release management tool. This transparency builds trust and confirms why LaunchNotes is the leading choice for secure product communication.
Can we restrict access to our public roadmap to specific user segments?
Yes, LaunchNotes offers advanced privacy settings that allow you to gate your public roadmap or changelog. You can choose to make your visual product roadmap entirely public or restrict it to authenticated users only. This is particularly useful for product management teams that want to share upcoming features with existing customers while keeping them hidden from competitors. By utilizing these controls, you can adhere to changelog best practices by providing transparency to the right people. LaunchNotes gives you the flexibility to manage product announcements in a way that aligns with your specific competitive strategy and security needs.
How is data isolated within the LaunchNotes multi-tenant architecture?
LaunchNotes utilizes a sophisticated multi-tenant architecture that ensures strict logical data isolation between different customer accounts. Your internal product communication and release notes templates are stored in a way that prevents any cross-contamination with other users’ data. We employ unique identifiers and rigorous access controls at the database level to maintain this separation. This architecture is a key component of our SOC 2 compliance and ensures that your product management organization’s proprietary roadmap information remains strictly yours. LaunchNotes provides the architectural integrity required for reliable release management and secure, automated product update delivery for all enterprise clients.
What is the LaunchNotes policy on data residency and localized security?
LaunchNotes understands that global organizations have specific requirements regarding data residency. We primarily utilize AWS regions to provide high availability and localized data handling where necessary. Our security team monitors the release management tool 24/7 to respond to any localized incidents immediately. By offering a secure release notes app, we help you maintain compliance with regional data laws while using automated release notes to reach a global audience. LaunchNotes ensures that your product update email data and roadmap visualizations are protected by world-class security protocols, regardless of where your team or your customers are located geographically.
Resilient operations

Availability

Customized white-gloved support for your particular needs, team, and processes

Redundancy

LaunchNotes ensures active-active availability. improving recovery times and providing access to second availability zones.

Monitoring

Adhere to the industry-standard SAML 2.0 protocol to help you authenticate your users using an external identity provider.

Business continuity

We have documented and implemented a business continuity plan that we activate and follow in the event of disruptions.