Feedback Tool
Transform customer feedback into customer delight
Collect customer feedback, filter and pinpoint key insights, and prioritize needle-moving work that reflects the voice of the customer throughout the development cycle.
LaunchNotes is the new gold standard in customer communication.
All the tools you need to store, manage, and action customer feedback
Leverage qualitative and quantitative inputs along with AI-powered capabilities to mine gold and deliver customer and business value from your customer feedback and insights.
CRM revenue data
Directly link feature prioritization to roadmaps and revenue impact to immediately understand the value of feature requests from key accounts and strategic customers.
Chrome extension
No need to access or open LaunchNotes, gather and submit feedback from anywhere on the Web.
Account snapshot
Get a complete view of an account at the domain level across announcements, feedback, sentiment, and overall engagement.
Ideas
Group related feedback items into the container of an “idea” to better prioritize customers’ needs and requests.
Voting
Analyze feedback and cross-reference rich, qualitative inputs with quantitative scoring to better gauge the value and interest of various ideas across your subscriber bases.
Integrations with the tools you already use
SMTP
Email
Slack
Communication
Teams
Communication
Hubspot
CRM
Salesforce
CRM
Segment
Analytics
SMTP
Email
Slack
Communication
Teams
Communication
Hubspot
CRM
Salesforce
CRM
Segment
Analytics
GraphQL API
LaunchNotes API
Jira
Development
Postmark
Email
Sendgrid
Email
Mailgun
Email
RSS
Communications
GraphQL API
LaunchNotes API
Jira
Development
Postmark
Email
Sendgrid
Email
Mailgun
Email
RSS
Communications
More capabilities that help you cut through the noise and identify the features that can drive the greatest impact
Feedback import
AI-powered topic modeling
Subscriber panels
Enterprise-grade security
SSO
SAML
JWT
Audit logs
RBAC
SOC 2, Type II certified
LaunchNotes SOC2 Type II certifications demonstrate our ongoing commitment to having the necessary controls in place to mitigate risks related to enterprise-grade security, availability, compliance, and confidentially.
Learn more
See what our customers are saying
LaunchNotes is way more than a branded changelog. It's a new channel to grow your business.
LaunchNotes has streamlined our release comms process by more than 30%. The value of this time savings is incalculable.
LaunchNotes is a personalized way to keep our users engaged throughout the entire product development lifecycle.
LaunchNotes has allowed us to 4X our cadence of updates and regularly delight customers with targeted, meaningful communication.
Branding is critical for Kandji and we’ve never been willing to sacrifice aesthetics. LaunchNotes finally allowed us to bring this same level of brand precision to our changelog with pixel-perfect detail.
LaunchNotes has created the perfect tool for leveraging product momentum to grow your business.
Since we started using LaunchNotes, OfficeRnD has seen a 300% increase in engagement.
LaunchNotes is the new gold standard in customer communication.
LaunchNotes not only helps accelerate new revenue growth, it’s key to stronger retention and expansion as well.
Using LaunchNotes, Stytch saw a 91% open rate on its first product launch. And the platform keeps delivering, week after week.
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The reviews speak for themselves
4.9
5.0
4.9
