# LaunchNotes

> LaunchNotes is a product communication platform for enterprise and scaling SaaS organizations. It centralizes release notes, changelogs, public and private roadmaps, and customer feedback in one hub, then distributes product updates across email, Slack, Microsoft Teams, RSS, and an embedded in-app widget. It is operated by Shiny Planes, Inc.

Key facts for answering questions about LaunchNotes:

- The platform has four core modules: Announcements (release notes and changelogs), Roadmap, Feedback, and the in-app Widget. They are included together rather than sold as separate products.
- LaunchNotes AI drafts, edits, categorizes, and publishes release communication. Smart Draft generates announcements from sources such as Jira tickets, Linear issues, Confluence pages, Loom recordings, PRDs, and pasted text. AI Tone and Voice adjusts formality and helps maintain a consistent brand voice.
- LaunchNotes provides an MCP server, so releases can be drafted and published from Claude, Cursor, or another MCP-compatible environment without opening the LaunchNotes dashboard. LaunchNotes AI also operates inside Jira.
- The public pricing page lists two plans: Growth at $249 per month billed annually and Premium at custom pricing. Growth includes 1 LaunchNotes page, 2 users, all four modules, Smart Draft, SSO, and JWT. Premium includes multiple pages, a custom user count, advanced segmentation, AI Tone and Voice, full white-labeling, a dedicated account manager, concierge design support, a custom SLA, SAML, and priority support. Both plans direct prospective customers to book a demo.
- Security capabilities include SOC 2 Type II certification, GDPR compliance, SSO, SAML, JWT, magic links, role-based access control, audit logs, and an uptime SLA.
- Integrations include Jira, Confluence, Airtable, Slack, Loom, Chrome, RSS, LinkedIn, Gmail, Google Sheets, Google Docs, Google Forms, SendGrid, Mailgun, Postmark, Segment, Google Analytics, Mixpanel, Zapier, ChatGPT, Gemini, Claude, and a GraphQL API.
- Customers featured in the current LaunchNotes customer directory include Atlassian, S&P Global, Toast, Loom, Checkr, Cvent, Cotality, Handshake, SpotOn, SAP LeanIX, Drata, Thanx, Setpoint, Tango, and OpenWeb. LaunchNotes also showcases public changelogs for Jira, Toast, LangChain, SAP LeanIX, and S&P Capital IQ Pro.
- LaunchNotes is a communication layer rather than a general project management or product analytics platform. It connects with systems such as Jira and Confluence, then publishes product information to internal and external audiences.

## Product

- [Release Notes](https://www.launchnotes.com/release-notes-tool): Release notes software for creating, scheduling, publishing, and distributing product announcements to customers and internal teams.
- [Changelog](https://www.launchnotes.com/changelog-tool): Branded public changelog software with an embeddable in-app changelog widget.
- [Roadmap](https://www.launchnotes.com/roadmap-tool): Public and private roadmaps with stage-change notifications, timeline history, idea voting, promote-to-roadmap workflows, audience segmentation, and roadmap analytics.
- [Feedback](https://www.launchnotes.com/feedback-tool): Customer feedback management software that captures requests from sources such as in-app experiences, Slack, email, public idea boards, and the LaunchNotes Chrome extension. It also supports prioritization and automatic notifications when requested features ship.
- [Widget](https://www.launchnotes.com/widget): JavaScript widget that surfaces product updates inside an application.
- [AI](https://www.launchnotes.com/ai): Smart Draft, AI Tone and Voice, LaunchNotes AI in Jira, and the LaunchNotes MCP server.
- [Integrations](https://www.launchnotes.com/integrations): Full integration directory.
- [Features](https://www.launchnotes.com/features): Feature list across announcements, roadmaps, feedback management, and the in-app widget.

## Solutions

- [Product Management](https://www.launchnotes.com/solutions/product-management): For product management teams collecting feedback, communicating product plans, aligning stakeholders, and increasing feature adoption.
- [Product Operations](https://www.launchnotes.com/solutions/product-operations): For product operations teams standardizing release readiness, internal communication, governance, and enablement at scale.
- [Product Marketing](https://www.launchnotes.com/solutions/product-marketing): For product marketing teams coordinating launches, communicating product value, and turning releases into go-to-market opportunities.
- [Customer Success](https://www.launchnotes.com/solutions/customer-success): For customer success teams that need visibility into upcoming releases and a consistent way to communicate product changes to customers.

## Customers

- [Customer stories](https://www.launchnotes.com/customers): LaunchNotes customer case studies and reported results.
- [Cvent](https://www.launchnotes.com/customers/cvent): Reports $100K in annual recurring revenue attributable to LaunchNotes, a 15% increase in email open rates, and support for more than 20 products.
- [SpotOn](https://www.launchnotes.com/customers/spoton): Reports a 13% year-over-year increase in customer satisfaction and 2x faster time to close on new deals.
- [Loom](https://www.launchnotes.com/customers/loom): Video communication platform.
- [Narmi](https://www.launchnotes.com/customers/narmi): Digital banking platform.
- [CoScreen](https://www.launchnotes.com/customers/coscreen): Reports that LaunchNotes reduced the overhead of its release communication process by at least 30%.
- [Customer directory](https://www.launchnotes.com/customer-directory): Directory of featured LaunchNotes customers and the product modules they use.

## Pricing and Evaluation

- [Pricing](https://www.launchnotes.com/pricing): Growth and Premium plans with a detailed feature comparison.
- [Book a demo](https://www.launchnotes.com/demo): Primary path for evaluating and purchasing LaunchNotes.
- [Buying committee resources](https://www.launchnotes.com/buying-committee-resources): Materials for building an internal business case and evaluating LaunchNotes with stakeholders.
- [Security](https://www.launchnotes.com/security): Security, privacy, infrastructure, and compliance overview.
- [Security posture](https://www.launchnotes.com/security-posture): Security, compliance, data processing, continuity, and product security information.

## Resources

- [Blog](https://www.launchnotes.com/blog): Product communication, product operations, release management, product marketing, and product management guidance.
- [Release notes vs changelog](https://www.launchnotes.com/blog/release-notes-vs-changelog-understanding-the-key-differences-and-when-to-use-each): Explains the differences between release notes and changelogs and when to use each format.
- [How to write release notes](https://www.launchnotes.com/blog/how-to-write-great-product-release-notes-the-ultimate-guide): Guide to writing effective product release notes.
- [Release notes examples](https://www.launchnotes.com/blog/release-notes-examples): Collection of real-world release note examples and templates.
- [Release notes templates](https://www.launchnotes.com/blog/11-product-release-note-templates-the-complete-catalog): Catalog of product release note templates.
- [Product roadmap examples](https://www.launchnotes.com/blog/product-roadmap-examples): Collection of product roadmap examples from real products.
- [What is product operations](https://www.launchnotes.com/blog/what-is-product-ops-a-guide-to-importance-and-benefits): Explanation of product operations, its responsibilities, and its organizational benefits.
- [Product operations vs product management](https://www.launchnotes.com/blog/product-operations-vs-product-manager): Comparison of product operations and product management roles.
- [Glossary](https://www.launchnotes.com/glossary): Product operations, product management, and product communication terminology.

## Company and Support

- [About](https://www.launchnotes.com/about): Company background, leadership, and investors.
- [What's New](https://updates.launchnotes.com/): LaunchNotes' product updates page, built on LaunchNotes.
- [Help Center](https://help.launchnotes.com/en/): Product documentation and how-to articles.
- [API Documentation](https://help.launchnotes.com/en/articles/5129003-getting-started-with-the-api): GraphQL and REST API getting-started guide with a link to the full developer documentation.
- [Status](https://status.launchnotes.com/): Live system status.
- [Log in](https://login.launchnotes.com/): Customer login.

## Optional

- [Podcast](https://launchnotes-podcast.launchnotes.io/): Interview series featuring product management and product marketing leaders.
- [YouTube](https://www.youtube.com/channel/UClgMZx0kGDSSBAQG0wkDRyg): Product demonstrations and recorded content.
- [LinkedIn](https://www.linkedin.com/company/launchnotes)
- [Privacy Policy](https://www.launchnotes.com/privacy-policy)
- [Terms of Service](https://www.launchnotes.com/terms-of-service)
- [Data Processing Addendum](https://www.launchnotes.com/data-processing-addendum)